PRIVACY AND SECURITY
LAST UPDATED AUGUST 1, 2023
OUR COMMITMENT TO PRIVACY
combine quality products and services with integrity in dealing with users. The
Policy is designed to assist you in the understanding of how we collect, use and
protect the personal information provided to us.
THE INFORMATION WE COLLECT
When you visit our site, we collect two types of information: personal
information you actively choose to disclose (“Active Information”) and
information not visible to you that arises out of your browsing of our site (“Passive
Information”). Please note that passive Information is collected on an aggregate
and anonymous basis.
Personally Identifiable Information
Personally Identifiable Information is information that identifies and is
reasonably linked to you.
When you register to become an authorized reseller of our products or services,
we will collect Personally Identifiable Information (such as name, address,
email address, and telephone number). This Personally Identifiable Information
is securely stored and may be accessed on our website. You are assigned an
identification number and select your own password – both are needed to enter
the Site and to access your Contact Information. Please safeguard your password
in a secure location as we are not responsible for breaches into the system when
access is willingly provided.
When you place an order for products or services, we collect Personally
Identifiable Information (such as name, contact and billing information, credit
card, and other transactional information). We use this information to deliver
your order, process payment, and to communicate the status of your order.
Credit and Debit Card Storage
Credit and debit card information collected at registration or for product
orders is used only to process payment for the transaction and, generally, is
not retained on our Site. However, you may voluntarily elect to securely store
multiple credit cards to be used for product orders.
Surveys and Promotions
Occasionally, you may voluntarily provide Personally Identifiable Information to
complete surveys and questionnaires or to participate in user polls. We use this
information to improve our products and services and to ensure that we’re
providing accurate disclosures. We may also use your Personally Identifiable
Information to provide you newsletters and other marketing information that
coincide with your preferences. You may customize your marketing preferences, or
let us know if you do not wish to receive any promotional materials, by
adjusting your Subscriptions & Email options on the Site.
Active Information You Choose to Provide
In order to gain use of the site (become a “user”), we require you to disclose
the following information: Name, Address, Email Address and Phone Number.
We use secure socket layer (SSL) encryption to protect the transmission of the
information you submit to us when you use our secure online forms. The
information you provide to us is stored securely.
store and collect various types of passive information on an aggregate and
anonymous basis. This information may include such technical information as it
pertains to your Internet protocol address, your device operating system and
browser type, cookies, and an address of a referring website or any other path
you take to reach our website all described in greater detail below.
This refers to information that does not, by itself, identify you as a specific
individual. Such information would include the Uniform Resource Locator (“URL”)
of the website that referred you to our Site, your Internet Protocol (“IP”)
address (a number automatically assigned to your computer whenever you surf the
web), your operating system and browser type, and any search terms that you
enter on our Site. Our web server aggregates this information in order to
monitor the level of activity on our Site, evaluate its effectiveness, and
improve the content or our Site in order to make your visit an easy and
We may collect, compile, store, publish, promote, report, or otherwise disclose
or use any Aggregate Information, provided that such information does not
personally identify you. We do not correlate any Personally Identifiable
Information with the Aggregate Information that we collect on our Site. If we do
correlate any Aggregate Information to you, it will be protected like any other
Personally Identifiable Information under this Privacy Statement.
is a Cookie?
Cookies are a feature of web browser software that allows web servers to
recognize the computer used to access a site. They are small pieces of data
stored by a user’s browser to simplify subsequent interactions with the site.
This makes it easier for a user to move from site to site and to complete
transactions over the Internet. Cookies should make your online experience
easier and more personalized.
Our site utilizes cookies to collect information about how our site is used.
Passive Information gathered may include the date and time of visits, the site
pages viewed, time spent at our site, the sites visited just before and just
after visiting our site. If you do not wish to transmit “cookie” information
about yourself, you may turn off the cookie function in your web browser.
Our site’s servers also automatically identify your computer by its Internet
Protocol address, which is a unique string of numbers that are assigned to your
computer by your Internet Service Provider. The IP address may be used to
address problems with our server or to gather broad demographic information
about our users. We passively collect your IP Address.
HOW WE USE THE INFORMATION
Broadly speaking, persons we employ directly, or as contractors or agents at our
direction, use Active Information for purposes of administering our core
business functions, such as the fulfillment of orders or services, the
furnishing of customer care and support, and supplying the availability of other
products or services we think might be of interest to our users.
We use Passive Information to gather information about our users and to enhance
our site to make it easier, faster and friendlier for users. Additionally,
cookies help us better understand the usage pattern of the people that visit our
site, which helps us improve our services. Passive Information may result in
your viewing of particular advertising based on your user habits.
We reserve the right to use Active and Passive Information in order to prevent,
detect and investigate fraud, security breaches, or any other potentially
prohibited or illegal activity.
We may use any Active Information or Passive Information provided to contact you
about various changes to our site, new services, features or products we offer.
If at any time you do not wish to receive such information, you may “opt-out” of
doing so by adjusting your email settings in the back office of the website.
Information Relating to Hyperlinks
You might be able to access other websites through our site via hyperlinks. When
you do so, you are subjecting yourself to their privacy policies and data
collection. Please read the privacy policies of those sites to ensure you agree
with the terms before using such sites.
Receiving and Sharing of Information from and with Third Parties
We reserve the right to receive information about you from other third party
sources that help us update, expand and analyze our records and identify new
Furthermore, we may share Personal Information necessary to the prevention of
fraud, illegal activities, and security breaches. Because of this, it’s possible
some of your personal information may be shared with fraud prevention agencies.
If false or inaccurate information is provided and fraud is identified, details
of this fraud may be passed on to these agencies. Likewise, law enforcement and
governmental agencies may access and use certain information pursuant to any
law, regulation, or subpoena. This applies to information as it relates to both
open and closed accounts.
Additionally, third parties who perform services for us as it relates to
security, payment, etc. (such as Internet Service Providers, credit card
processors, and merchant banks) may also have access to your information in the
performance of such necessary services.
Finally, we may disclose anonymous information about user habits to third party
advertisers on our site. Should we buy or sell assets of our company, another
company may need to review our company’s assets, which might include your
information, to make business decisions as to whether to acquire such assets.
WE SECURE ACTIVE AND PASSIVE INFORMATION
We secure your personal information submitted by you by using reasonable efforts
to prevent unauthorized access or disclosure, or accidental loss of Active and
Passive Information. Individual postings on this site and other communications
to our office via email or standard mail may not be secure unless we advise you
that security measures are in place prior to your submission of information.
Therefore, if you choose to communicate with us through these means, you are
assuming the risk of doing so and we respectfully request that you do not send
or post sensitive information through these means.
Accessing and Correcting Your Information
We take reasonable measures to ensure that any Personally Identifiable
Information we collect on our Site is accurate, current, complete, and reliable
for its intended use. If you wish to update or otherwise correct Personally
Identifiable Information provided to us, you may edit your information online.
Protecting Your Information
We acknowledge your trust and are committed to take reasonable steps to protect
Personally Identifiable Information provided from loss, misuse, and unauthorized
access. We employ physical, electronic, and managerial processes to safeguard
and secure your information.
It is your responsibility to safeguard the password you use to access our Site
and to promptly advise us if you ever suspect that your password has been
compromised. We strongly encourage you to change your password regularly to
prevent unauthorized access. Because your identification number and password are
specific to you, you acknowledge sole responsibility for any and all use of our
Site conducted with your identification number and password.
Links to Other Websites
Links to third-party websites may be provided solely for your information and
convenience or to provide additional shopping for various other goods and
services through our Merchant and Services Partners. If you use these links, you
will leave our Site. This Privacy Statement does not cover the information
practices of those websites nor do we control their content or privacy policies.
We suggest that you carefully review the privacy policies of each site you visit.
Children’s Privacy Protection
We take special care to protect the privacy needs of children and encourage
parents to be an active participant in their child’s online activities. Our site
does not target and is not intended for children under the age of 18, and we
will not knowingly collect Personally Identifiable Information from them. If we
discover personal data from a child through our site, we will eliminate that
data. You may learn more about protecting children’s privacy online by visiting:
CHANGES TO THIS POLICY
Site and the date of the newest version posted below. Please check back
frequently, especially before you submit any Personally Identifiable Information
at our Site, to see if this Privacy Statement has changed. By using our Site,
you acknowledge acceptance of this Privacy Statement in effect at the time of
USE OF OUR SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY.
YOUR CONTINUED USE INDICATES YOUR AGREEMENT TO THE CHANGES.
The results of using VIMGRACE products are not typical and individual results
may vary. These products are not intended to diagnose, treat, cure, or prevent
any disease. Although The VIMGRACE Company tries to ensure that this web site
is current and does not contain inaccuracies, VIMGRACE does not warrant the
effectiveness, relevance or completeness of any information available on this
VIMGRACE reserves the right to extend, modify or discontinue, without prior
notice, any offers or promotions or marketing communications that may be
advertised on website, social media, via emails or any other platform from time
By using our Site, you acknowledge acceptance of this Privacy Statement in effect at that time of use.