Frequently asked questions
ShopVimCenter
SHOPVIMCENTER · FAQ

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The essentials of ShopVimCenter in one place. Select a question to reveal the answer.

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Getting started

01What is ShopVimCenter?

ShopVimCenter introduces ShopVimGrace products and ways to promote them. It brings together product information, examples of content, participation options and links to registration and login. Purchases and accounts are managed in ShopVimGrace.

02Who is ShopVimCenter for?

Bloggers, channel owners, experts and others who want to recommend suitable products to their audience. You can choose partner, creator or customer registration. The rights and terms for each option are defined by the relevant agreement.

03How do I register and join?

Select “Join” on the home page or registration in the bottom menu on your phone. This opens the ShopVimGrace form. The menu lets you choose partner, creator or customer registration. Read the documents for your chosen option and enter the required information. Promotion programmes have their own participation terms.

04Do I need a separate ShopVimCenter account?

Use your existing ShopVimGrace account details to log in. Select “Log in” and enter your login, email or ID and password. If you are already registered with the shop, try these details before creating another account.

Links and invitations

05Will my referrer be kept when I follow an invitation?

A valid referrer login or ID in your current link is forwarded to registration. Optional storage of the referrer for 30 days requires your consent. Without an invitation, the registration form asks for the referrer ID. Following a different link does not change the existing referrer of an account that has already been created.

06How do I invite a partner, creator or customer?

Log in to your account and select “Invite”. Choose partner, creator or customer to open your personal registration link and QR code. Copy the link or use “Share”. Personal invitations require your verified account login; someone else’s incoming link does not become your own invitation link.

Products and terms

07Where can I find products and content for my posts?

Start with “Products” and “Product content” on the home page. Review the product information, available photos and videos, and content rules. Refer to ShopVimGrace for current purchase information. Choose content that suits your audience and the terms of your programme.

08How are rewards for recommendations determined?

Eligibility, reward amounts and payment procedures depend on your programme, the applicable terms and confirmed purchases. Clicks or views alone do not determine rewards. Read the full terms of your programme before participating. A particular level of earnings is not guaranteed.

Installation and help

09How do I install ShopVimCenter on my phone or computer?

Select “Install” on the home page and choose Android, iPhone / iPad or computer. A native install button appears when your browser supports it. On iPhone, open the website in Safari and choose “Share” → “Add to Home Screen”. If no install button is available, follow the guidance in the install window. You keep the same account after installation.

10How can I contact support and find the documents?

On your phone, select “Support” in the home page’s bottom menu. On a computer, use the headphones button or the company contact link. Enter your email and message in the form. The terms of use, programme rules, advertising rules, privacy notice and cookie policy are available in “Documents” at the bottom of the home page.

Still have a question?

Open support on the home page and we will help you find your way.

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